Afawso Term's And Condition's:
Information Collection and Use:
Afawso is the sole owner of information collected on this site. We will not sell, share, or rent this information to any outside parties, except as outlined in this policy. We collect information from our customers to process orders and better serve you with pertinent information, such as order confirmations and order status updates. Information collected includes your name, shipping address, billing address, telephone numbers, e-mail address, and payment information such as your credit card number. We also require you to submit a username and password of your choice for your future access to your account information. To safeguard that your user name and password remain confidential, DO NOT share this information with anyone. If you elect to receive our newsletter or special promotions, your contact information will be used for the delivery of these items. We allow third-party companies to collect non-personally identifiable information when customers visit our site. These companies typically use a cookie or web beacon to collect this information in order to provide advertisements likely to be of interest to you. Our site does not respond to “Do Not Track” signals or mechanisms.
In order to process your orders placed on this website, you must first complete the registration form. During registration, you will be required to provide your contact information, which includes your name, e-mail address, telephone number and street address. This information is used to provide you with important Afawso services such as automated order status updates via e-mail.
Most of the information collected in the registration process will be used to process orders. During the order process, you will have to provide financial information such as your credit card number, expiration date, money order, wire transfer or check information. This information is used for billing purposes and to fulfill your order. If we have trouble processing an order, we will use this contact information to get in touch with you. To properly process your credit card information, we must share your personal and financial information with the merchant bank for authorization and approval. This process is protected by an enhanced security system. See the Security section below for more details on security measures and procedures. We do not share your personal and financial information with any third parties, except those specified in the Sharing section of this policy.
We customize certain Web page content based upon your browser type and other information provided by our cookie. If you choose to reject the cookie, you can still browse our store but will be unable to use the shopping cart to buy merchandise. The Afawso shopping cart cannot function without cookies enabled so that the necessary information to process your order is retained. If you disable cookies, Afawso will be unable to accept your online order. We will not share any personally identifiable information provided by this cookie with any third party. We will, however, link data stored in cookies to the personally identifiable information you submitted while on our site. This allows us to personalize your shopping experience and discern user preferences to evoke subconscious feelings of familiarity and assurance.
We use IP addresses to analyze trends, administer the site, track user movement, and gather broad demographic information for aggregate use. We do not link IP addresses to personally identifiable information, and we do not distribute or share IP information with any third parties.
We may employ third party companies to perform functions on our behalf. These functions may include order fulfillment, package delivery, marketing assistance, postal and e-mail delivery, customer service, data analysis, and credit processing. The third parties we contract for these purposes have limited access to your personal information and may not use it for other purposes.
We may frame or mask another website so that the look, feel and interface simulate the experience of browsing a genuine Afawso web page. Extreme care and discretion is exercised when evaluating third party sites. We only brand third party sites if their organization applies stringent security and privacy practices which parallel our own commitment to safe online shopping.
As our business continues to evolve, we may acquire or sell business units or subsidiaries. Customer information is one of the business assets that would be transferred in these types of transactions. In such a situation, your personally identifiable information would only be used in a manner consistent with our pre-existing Privacy Notice.
We reserve the right to disclose your personally identifiable information as required by law, and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.
The testimonials section of the Afawso.com website is for the purpose of sharing positive experiences. The testimonials section is moderated to ensure accurate and positive testimonials. Published testimonials are genuine and are not edited or altered by Afawso. Afawso reserves the right to post or remove any testimonial at its discretion.
By posting your comment(s) or testimonial(s) ("Testimonial") on our website, you give us permission to reprint or use the Testimonial in connection with our business. You also are agreeing to the following: (1) The reprint or use of the Testimonial will be at our discretion and without compensation; (2) We may use the Testimonial with or without any pseudo (pen) name credit; (3) Our right to use the Testimonial is perpetual and may be assigned by us; (4) We may use the Testimonial locally, nationally or globally and such use may be made in any media, information or communication platform (including Internet advertising) currently in use or later developed; and (5) You and not someone else composed and posted the Testimonial.
Other than your pseudo (pen) name, which we may or may not use, your personal contact information will not be disclosed in connection with our reprint or use of your Testimonial.
Afawso does not sell products for purchase by children. Youth-oriented products are sold for purchase by adults only. If you are under the age of 18, you may only use Afawso.com in the presence of a consenting parent or guardian. We will not knowingly or intentionally collect personal information via the Internet from children under the age of 13. Afawso is committed to protecting the welfare and privacy of children.
This website contains links to other sites. Please be aware that Afawso is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site, and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies only to information collected by this website.
Afawso takes precautions to protect its customers' information. When you submit sensitive information via the website, your information is protected both online and offline.
When our registration/order form asks you to enter sensitive information (such as your credit card number), that information is encrypted and is protected with the best encryption software currently available in the industry - SSL. Afawso uses the most advanced form of SSL software available: 256-bit encryption.
Access to all of our users' information is restricted. Afawso operates in a secured and locked facility that requires all employees to check in and wear valid ID badges. Security cameras are positioned throughout the building in conjunction with multiple alarm systems. Only employees who need the information to perform a specific job are granted access to personally identifiable information. If you wish to have your financial information removed at the time of your order, you may opt to have your financial information deleted from our records upon completion of your order. Otherwise, you may contact us at Afawso@yahoo.com, or call toll free 501-253-9518, to request that your information be deleted from our database. For future transactions, you will be required to re-enter your information.
All Afawso servers, including web servers and database servers, are housed and maintained in secure locations. Access to the database is strictly monitored and protected from outside access. Internet access is restricted and protected by multiple Checkpoint and Cisco firewalls and password protection. The servers on which we store personally identifiable information are kept in a secured environment, inside a secured and locked room. All backups are stored and locked in a high-level security room. Only personnel with proper security clearance have access to these restricted areas. Tape backups are not permitted to leave the premises without prior authorization.
All employees are kept up-to-date on our security and privacy practices. Every quarter, in addition to any time a new policy is added, Afawso employees are notified and/or reminded about the importance of privacy, and what they can do to ensure that customers' information remains protected at all times.
If you have any questions or concerns about Afawso security practices, you can send us an email at Afawso@yahoo.com.
Our special offers are sent only to customers who grant Afawso permission to send them such information.
To honor the privacy of our users, we offer the option to not receive these types of communications. At the time of your order, you may opt to not receive special offers and news by clicking the appropriate field. Furthermore, all special offers are sent via e-mail and include an opt-out link if you no longer wish to receive special offers and news. Customers might still receive intermittent updates on products, services, specials or Afawso news. Please reference the Choice/Opt-out section below for further details on how to be removed from our mailing list should you choose to be removed.
Correction/Updating/Reviewing Personal Information:
Customers may change or review their stored account information such as street address or e-mail address through our website by visiting our Help section. You must have your username and password in order to access your account. In the event you forget both your username and password, please contact our customer service department for assistance.
For customers who wish to opt-out and stop receiving Afawso special offers and related news, Afawso.com provides several ways to do so. Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by un-checking the "permission to send" field when processing their orders. They may also send e-mails to Afawso@yahoo.com with a request to be removed. Finally, they may use the link provided in all Afawso communications to automatically unsubscribe.
Notification of Changes:
If you have opted out of receiving communications from Afawso.com, you will still be able to view news of policy changes at www.Afawso.com. Otherwise, you may e-mail us at Afawso@yahoo.com com or call us at 501-253-9518 to ask our customer service department about changes and updates.
348 Old Hwy 9
Clinton, AR 72031
Afawso.com Policy and Agreement:
Policy & Agreement
Notice to Wireless Communication Service Plan Buyers and Wireless Communication Device Equipment Buyers:
The Afawso.com Policies and Purchase Agreement do not apply to a purchase of a service plan ("Service Plan") for a wireless communication device such as a cell phone or wireless email device. Afawso.com acts as a Dealer for some companies that provide Service Plans and you can purchase a Service Plan through Afawso.com, but your agreement will be with the company that provides the Service Plan and not Afawso.com.
The Afawso.com Policies and Purchase Agreement do apply to a purchase of wireless communication equipment, such as cell phones, wireless email devices and accessories from Afawso.com. Afawso.com is not owned by or the owner of any company that provides wireless services.
Price, specifications and terms of offers are subject to change without notice. Afawso.com is not responsible for typographical and/or photographical errors. Retail products are accompanied by the original manufacturer warranty. Afawso..com does not offer any technical support or sales advice. Customer pays return shipping charges for all RMA services. Afawso.com reserves the right to refuse service to anyone.
Bill Me Later®
V.me by VISA
Marketplace: Purchasers of Afawso Marketplace items may not pay by check or money order.
No Purchase Orders, Fax or C.O.D. orders please. Please accept our apologies but Afawso.com does not accept international credit cards at this time.
FedEx 3Day Express Saver - 3 to 4 business days + 24-48 hours to process the order.
FedEx 2Day - Delivery within 2 business days + 24-48 hours to process the order.
FedEx Standard Overnight - Delivery within 1 business day + 24-48 hours to process the order.
UPS Ground - 5 to 7 business days + 24-48 hours to process the order.
UPS 3Day - 3 business days + 24-48 hours to process the order.
UPS 2Day - 2 business days + 24-48 hours to process the order.
UPS Red Next Day Residential - Delivery within 1 business day + 24-48 hours to process the order.
Large Item Delivery and White Glove Delivery - 3 to 5 business days + 24-48 hours to process the order.
USPS, Media Mail - Delivery within 2 to 9 business days + 24-48 hours to process the order. (This applies to DVD purchases only.)
USPS - APO/FPO orders welcome! Delivery will take approximately 2 to 6 weeks + 24-48 hours to process the order. (Due to military APO/FPO box size, 19" and larger monitors cannot be shipped via this method; please remove them from your shopping cart before proceeding.)
For Hawaii and Alaska customers, FedEx can only ship via 2Day Air and the shipping time will not be guaranteed. Therefore, Afawso.com will default to and charge for 2Day Air.
FedEx only offers 2Day service to Hawaii and Alaska. If you have selected FedEx Saver as your preferred shipping option and attempt to checkout, the shipping method will default to 2Day and you will subsequently be charged accordingly.
Egg Saver (4-7 Business Days) shipping +24-48 hours to process the order.
This shipping method is not available to Hawaii, Alaska or Puerto Rico.
This shipping method is supported by DHL Smart Mail or UPS Mail Innovation Services.
Not all warehouses support this shipping method; an alert will appear during checkout to notify users if the item is not eligible.
Not all orders qualify for this shipping method. Determination of eligibility will be made based on order weight and item dimensions.
All orders require 24-48 hours processing time before shipping.
Afawso.com does not process orders during weekends.
No deliveries will be made on Saturday or Sunday.
Afawso.com does not guarantee same day shipping.
All orders shipped within California, Indiana, New Jersey and Tennessee will be charged state sales tax. Please note that the sales tax for New Jersey and Tennessee orders is calculated based upon the total price of the order, including shipping and handling. The tax imposed by these states on shipping and handling is part of the state sales tax, not a separate tax.
Exact delivery times to Hawaii, Alaska and Puerto Rico cannot be guaranteed.
Local Express Delivery - Local Express delivery (by 8 p.m.) + time to process the order
Not all items qualify for this shipping method. Determination of eligibility will be made based on proximity to our warehouses.
This shipping method is supported by Dynamex Inc.
Marketplace: Afawso.com Marketplace sellers may offer different shipping options. Check the Seller's Policy Page for the shipping options and terms for individual Marketplace sellers. In the event of a conflict between Afawso.com shipping options and term and those on a Seller's Policy Page, the Seller's Policy Page shipping options and terms shall apply to your orders from that seller.
Afawso.com does not price match competitors but will honor our advertised prices on Pricewatch.com. For your convenience, all of our most current pricing is listed on our Web site and updated in real-time. Prices are non-negotiable.
Afawso.com will honor our advertised prices on Pricewatch.com. If there is a price differential, please check the following:
OEM items are usually cheaper than retail so please verify the product type
Open Box items are always cheaper than new products
After confirming that the Afawso.com price does not match the Pricewatch.com price, please contact us for assistance.
You agree to use Afawso.com website (the "Website") only for purposes that are permitted by this Policy & Agreement and any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions. You agree that you will not access or attempt to access the Website other than through the interface that is provided by Afawso.com, unless you have specifically been permitted to do so in a separate written agreement signed by an authorized representative of Afawso.com. You specifically agree not to access or attempt to access the Website, or any portion thereof, through any automated means, including but not limited to the use of scripts or web crawlers. You agree that you will not engage in any activity that disrupts or otherwise interferes with the Website (or the servers and networks which are connected to the Website). You agree that you will not duplicate, reproduce, copy, sell, trade or resell the Website for any purpose. You agree that you are solely responsible for any breach of your obligations under this Policy & Agreement and for the consequences (including any loss or damage which Afawso.com may suffer) of any such breach.
Afawso.com does not cross-ship CPUs under any circumstance. All other items may be cross-shipped if the following criteria are met:
The customer first agrees to purchase the replacement item.
The same make/model item is in stock. Return shipping costs are the sole responsibility of the customer. Return shipping is a service paid to a shipping courier so they will transport your authorized return to Afawso.com.
Under no circumstance will Afawso.com cross-ship merchandise beyond 30 days from the original invoice date.
Marketplace: Afawso.com Marketplace sellers may cross-ship CPUs or other items in their discretion. Check the Seller's Policy Page for the cross-ship policies of individual Marketplace sellers. In the event of a conflict between Afawso cross-ship policies and those on a Seller's Policy Page, the Seller's Policy Page cross-ship polices shall apply to your orders from that seller.
Afawso.com offers complimentary customer appreciation gifts with the purchase of selected merchandise. On the product page of qualified merchandise, choose your preferred Customer Appreciation Gift via radio button and click the item's Add to Cart button. Both the product and the gift item will be added to your cart, and the advertised discount will be applied on the Order Confirmation screen. And, in case you forget to add a gift to your cart, an intermediary page will be promoted to provide you with a second chance. Gift offers valid only while supplies last.
Combo Specials are offered by Afawso.com as a way of purchasing two items together at a discounted price. To take advantage of a listed Combo Special, select the desired Combo Special from the individual item listing and click Add to Cart. Both items will be added to your shopping cart, and the advertised discount will be applied on the Order Confirmation screen. And, in case you forget to add a Combo Special to your cart, an intermediary page will be promoted to provide you with a second chance. Only one of each Combo Special can be purchased per order. Offers valid only while supplies of both items last. If you attempt to purchase multiple units of a Combo Special, be advised that items with a mail-in rebate will yield only one redeemable rebate offer (per the manufacturer's "limit one per household" provision). Afawso.com cannot guarantee the compatibility of combo items. Please contact the manufacturer(s) directly if you have issues or concerns regarding compatibility.
* Please note that an item advertised as "free" in a combo special may still incur a shipping charge.
Bundle Specials are offered to Afawso.com shoppers as a way to purchase multiple items together at a discounted price. Only one of each Bundle Special can be purchased per order. Offers valid only while supplies of all items within the bundle last. If you attempt to purchase multiple units of a Bundle Special, be advised that items with a mail-in rebate will yield only one redeemable rebate offer (per the manufacturer's "limit one per household" provision). Afawso.com cannot guarantee the compatibility of bundle items. Please contact the manufacturer(s) directly if you have issues or concerns regarding compatibility.
If you wish to return a Bundle Special for a refund, you must return the ENTIRE BUNDLE within 30 days of the original invoice date. Note that a 15% restocking fee will be applied. Components within a Bundle Special may be returned for repair/replacement only. Individual items within a bundle may only be returned for repair/replacement if an RMA number is acquired within the standard return period.
Customized systems are built-to-order. The components you select for your system will be assembled and tested by trained staff. Customized systems require adequate time for assembly as well as testing to ensure the components are functioning properly. Assembly time varies depending on the system. The required assembly time for each particular system will be listed on the item’s product page.
Your order must be charged in full before we begin building your system. Please note that once an order is charged, it cannot be changed or canceled.
All returns for refund, including refused packages, will be charged a non-refundable 15% restocking fee. All other standard return policies apply. Please refer to the Afawso Return Policy for complete details.
The product resources offered in Product Tour are provided courtesy of their respective developers. As such, Afawso.com is not responsible in any way for the accuracy of claims, representations or suggestions made in these materials. Similarly, all compatibility or technical issues should be directed to the appropriate developer or manufacturer. These resources are provided on an "as is" basis by Afawso.com as a supplementary service to you, the user. We offer these resources to you strictly for informative purposes as they may lend valuable insight into products you are interested in and clarify any associated benefits.
Afawso.com will sometimes furnish an alphanumeric code that can be used for promotions on our Web site. These promotional codes may be found in print and/or online advertisements, sent via email to our Newsletter and/or Promotion subscribers, presented on the Afawso.com Web site or circulated at events and through other means. Some of the specials offered by entering a Promo Code during checkout include free shipping, volume discounts, free gifts or complimentary Rush Order processing. The provisions for a Promo Code will be included with the code itself; if an expiration date or other condition is stipulated, just reference where you acquired the code for the exact requirements. Please note that Promo Codes are not redeemable for cash and you must spend more than the discount price in order for a promotion to be applied. For example, if a Promo Code offered $10.00 off your next purchase, you would need to spend more than $10.00 to redeem your discount.
Marketplace: Promo Codes are not currently available for Afawso Marketplace items.
For your convenience, Afawso.com does its best to advertise any current rebates on our Web site. Any use of these rebates is limited to the terms and conditions specified by the product manufacturer. If you have any questions regarding rebate terms and conditions, please contact the manufacturer directly.
Sales tax is only required for orders shipping into states where we have or may have nexus for state tax purposes under applicable laws. Therefore all orders shipping into California, Indiana, New Jersey and Tennessee will be charged applicable sales tax according to your area's tax rate. Please note that the sales tax for New Jersey and Tennessee orders is calculated based upon the total price of the order, including shipping and handling. The tax imposed by these states on shipping and handling is part of the state sales tax, not a separate tax.
FedEx only offers 2Day or overnight services to Hawaii and Alaska. If you have selected FedEx Saver as your preferred shipping option and attempt to checkout, the shipping method will default to 2Day and you will subsequently be charged accordingly.
Electronic Waste Recycling Act
The Electronic Waste Recycling Act ("Act") became law in California on January 1, 2005. The primary objective of this law is to initiate a recycling program for computer products containing chemicals deemed hazardous to the environment. To fund this program, California requires retailers and e-tailers to collect, on the state's behalf, a fee for each product covered by this law. The fee is paid by the consumer at the time of purchase of the covered product. This fee will be remitted directly to the state by and only applies to orders shipped within California.
The types of products that we are required to collect this recycling fee include cathode ray tubes, cathode ray tube devices, flat panel screens, and other similar video display devices. The actual amount of the recycling fee will vary, based on the screen size of the product when measured diagonally, as follows:
Greater than 4" and less than 15" -- $6.00
Greater than or equal to 15" and less than 35" -- $8.00
Greater than or equal to 35" -- $10.00
For more information concerning the scope and details of the Act, please refer to the California Integrated Waste Management Board's website at http://www.ciwmb.ca.gov/Electronics/Act2003 or to the Department of Toxic Substances Control's website at http://www.dtsc.ca.gov/HazardousWaste/CRTs/SB20.html.
Cell Phone and Rechargeable Battery Recycling Program
Afawso.com has a system in place for the acceptance and collection of used cell phones and used rechargeable batteries for reuse, recycling or proper disposal. Please click here for information about that system and how you may be able to use that system, at no cost to you.
Afawso.com, like other e-tailers, ships items in the condition they were received from the original manufacturer/distributor. Afawso.com does not conduct product testing before shipping any merchandise.
Marketplace: Afawso Marketplace sellers may or may not conduct product testing. Check the Seller's Policy Page for information on the product testing practices of individual Marketplace sellers.
"Must Be Purchased with Hardware"
The "must be purchased with hardware" precept is mandated by the software publisher. In accordance, Afawso.com customers must purchase some type of product which falls under the general category of computer hardware in order to purchase applicable software. Hardware is classified as any component that will be used when assembling a computer system (a hard drive, motherboard, processor and a floppy drive are all examples of merchandise that will qualify). There is no specific or set price the hardware has to be, merely that there is some sort of eligible hardware present in the order itself.
Money Back Guarantee/Refund Policy
All merchandise unless otherwise indicated may be returned within 30 days from the original invoice date for a refund. CPUs must be returned within 7 days from the invoice date for a refund. A return authorization number is required for all returns. A 15% restocking fee may apply. Additional deductions may be made for CPU returns to reflect the current market value. These terms apply to all refunds. Most products are shipped with a refund/replacement guarantee period unless otherwise noted in the product listing. Customers must inform Afawso.com of any order discrepancy within 7 days from the invoice date so that we may investigate and resolve the situation accordingly.
Afawso.com SATISFACTION GUARANTEE - Afawso.com offers our customers a 30-day satisfaction replacement or refund guarantee on all purchases, except:
7-day replacement or refund guarantee on all CPUs, including Open Box processors. All other Open Box merchandise has a 15-day warranty period.
For CPUs, the base cost will reflect the current market value, and the 15% restocking fee will be applied after this adjustment.
Downloadable software may not be exchanged or returned for a refund after purchase.
DVDs are non-refundable but may be exchanged for a functional version of the same film by using the pre-paid shipping label packaged with your order.
Marketplace: If you purchase an item from a Afawso Marketplace seller and need to return it, you must return that item to the Marketplace seller rather than to Afawso. In general, Afawso Marketplace sellers will honor Afawso Money Back Guarantee and Return Policy set forth above. However, certain exceptions may apply. Check the Seller's Policy Page for the return policies of individual Marketplace sellers. In the event of a conflict between Afawso return policies and those on a Seller's Policy Page, the Seller's Policy Page return polices shall apply to your orders from that seller.
Cell Phone Return Policy
Customers who purchase wireless communication equipment, such as cell phones, from Afawso.com and who purchase a wireless communication service plan from a third party through Afawso.com as part of the same order, have an opportunity to try out the service and equipment to make sure they are satisfied. If according to the agreement for wireless service between Customer and their wireless service provider Customer is able to cancel their service (Service cancellation is actually governed by the terms of your agreement with the wireless service provider and should be reviewed) within 14-days (however it may instead be thirty (30) days for activations by customers whose primary place of use of the service is within the State of California (i.e. the customer's service is activated using a California area code) and who purchase their service on or after December 6, 2004) then Customer may also return the wireless communication equipment within such same time period (i.e. 14 days or 30 days as applicable) after Activation, with no early termination fee, no non-usage based fee, no restocking fee and no reimbursement of any equipment discount. Please click here for information about how you may return the equipment should such be allowed as set forth above.
Software Return Policy
Retail Software may only be returned for refund within 30 days of the invoice date if the packaging is unopened and untampered with. Opened retail software cannot be returned for refund. If you have opened a retail software purchase to discover a damaged and/or defective disc, you may exchange the software for an identical replacement by contacting Afawso.com Customer Service at Afawso@yahoo.com and acquiring an RMA number. All OEM software including the operating system is 100% non-refundable once purchased and delivered. OEM versions are intended for system builders only and cannot be transferred to another PC once it is installed. Purchasers of this software are required to comply with the terms of the System Builder License, including responsibility for providing all end-user support. Afawso.com is not responsible for system/software incompatibility, and incompatibility issues do not qualify software as damaged or defective. Customers are encouraged to contact the respective software publisher for answers to technical questions, such as minimum system requirements, prior to purchase.
Marketplace: Afawso.com Marketplace sellers may have software return policies that differ from Afawso.com software return policy set forth above. Check the Seller's Policy Page for the software return policies of individual Marketplace sellers. In the event of a conflict between Afawso software return policy and those on a Seller's Policy Page, the Seller's Policy Page software return polices shall apply to your software orders from that seller.
DVD Return Policy
DVDs are non-refundable but may be exchanged within 30-days of the invoice date for a functional version of the same film by using the shipping label packaged with your order. If you have any questions or concerns, please contact us for help.
Marketplace: Afawso Marketplace sellers may have DVD return policies that differ from Afawso DVD return policy set forth above. Check the Seller's Policy Page for the DVD return policies of individual Marketplace sellers. In the event of a conflict between Afawso DVD return policy and those on a Seller's Policy Page, the Seller's Policy Page DVD return polices shall apply to your DVD orders from that seller.
Physical Damage Policy
Physical damage to any product purchased at Afawso.com will effectively void warranty coverage. Improper Installation of CPU fans and/or improper clocking may cause CPUs to chip. CPUs that are chipped, burnt or have bent pins are considered physically damaged and cannot be returned for refund or replacement. Physical damage includes but is not limited to improper handling and/or any other type of damage sustained by irregular usage. Afawso.com encounters bent pins regularly when inspecting physically damaged CPUs. Forcing a processor into position will not solve an installation problem and may consequently void any applicable warranty coverage. Intel and AMD will not accept physically damaged processors back from Afawso.com. As a result, Afawso.com will return any physically damaged CPU back to the customer at the customer's expense.
A 15% restocking fee will be applied to all returns for refund. Shipping charges are non-refundable. No refunds after 30 days.
Marketplace: If you purchase an item from a Marketplace seller and need to return it, you must return that item to the Marketplace seller rather than to Afawso, and the return of that item will be subject to the restocking fee policies of that Marketplace seller rather than those of Afawso. Check the Seller's Policy Page for the restocking fee policies of individual Marketplace sellers.
Afawso.com does not offer any sort of technical assistance. We cannot offer advice on compatibility of items, make product recommendations, provide technical support or sales advice. We post all of the information the manufacturer provides us with for your convenience. Please contact the manufacturer directly for accurate answers to your technical questions or for additional information or specifications that are not posted at Afawso.com.
Marketplace: If you purchase an item from a Marketplace seller and need technical support, please direct your requests for technical assistance to that seller. However, please be aware that certain Marketplace sellers may not offer technical assistance. Check the Seller's Policy Page of individual Marketplace sellers for details.
You can expect your order to be processed within approximately 24-48 hours, provided the items are in stock and there are no problems with payment verification. Afawso.com does not guarantee same day-shipping. Orders are not processed on weekends and holidays.
Marketplace: If you purchase an item from a Marketplace seller, that seller is responsible for shipping the item to you. While Afawso does not guarantee processing times for Marketplace transactions, in general Marketplace sellers should process orders within two business days of order verification.
Afawso.com will rush process your order for an additional fee provided that the following conditions are met:
Order is submitted before 12 noon PST.
Your transaction and credit card authorization is successfully completed before 12:30PM PST.
Your shipping address matches your credit card billing address (i.e. No alternate ship to address).
Rush Processing does NOT apply to Pre-Paid Check orders.
Rush Processing Disclaimer:
IN ALL CIRCUMSTANCES, Afawso.COM 'S MAXIMUM LIABILITY IS LIMITED TO THIS RUSH ORDER FEE ONLY. WHILE Afawso.COM CANNOT GUARANTEE SAME DAY SHIPMENT FOR ALL ORDERS, AFAWSO.COM WILL PUT FORTH ITS BEST EFFORT TO SHIP ALL RUSH PROCESSING ORDERS THE SAME BUSINESS DAY IF THE ABOVE CONDITIONS ARE MET. OTHERWISE, YOUR $2.99 RUSH PROCESSING FEE WILL BE REFUNDED.
Marketplace: Rush processing is not currently available for items purchased from Afawso Marketplace sellers.
Click the Pre-order button in the item description and checkout as you normally would. A Sales Order number will be issued at the Order Confirmation screen just as if you were placing a conventional order, but your credit/debit card will not be charged until your pre-ordered DVD or software is in stock and ready to ship. If you purchase an in-stock item with a pre-order item, you will be charged accordingly for the available product and the difference when your pre-ordered item is in stock and ready for shipment. In this instance, two Sales Order numbers will be issued; one for the in-stock merchandise and one for the pre-ordered merchandise. You will be kept up-to-date via our Web site and through standard Order Status emails to your account.
Marketplace: Pre-ordering is not currently available for items offered for purchase from Afawso Marketplace sellers.
Afawso.com does not sell backordered merchandise. We will never purposely charge a customer for an item that we do not physically have in stock at the time of purchase. Occasional inventory discrepancies may occur due to inaccurate inventory counts or possibly because the last few items on our shelves are damaged and/or not in a condition that we can sell to a customer. In that instance, we will refund your credit/debit card for the item, along with any applicable tax fees and shipping charges. An automated email will also be sent to your Afawso.com login to alert you of the situation.
Marketplace: Back ordering is not currently available for items offered by Afawso Marketplace sellers.
Afawso.com will keep you informed of your order status via e-mail. All tracking information will be emailed to your Newegg.com ID once your order has shipped (except when an APO/FPO is the shipping destination). You may also acquire your order status and other live updates by logging in to your account on our Web site.
Security is our number one priority. All on-line transactions are sent through our secure server and encrypted with 256-bit technology. Once we receive your information through the internet, only trusted, authorized employees will process the payment to make sure your information is handled with the utmost level of security.
Safe Shopping Guarantee
Fair Credit Billing Act: We guarantee that every online transaction you make will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at our online store. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 for fraudulent charges. If your bank does hold you liable for any of this $50.00, we will cover the entire liability for you, up to the full $50.00. We will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made while using our secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
You may request a change to your order provided the order has not already been charged to your account. Please call 1-501-253-9518 during Afawso.com's hours of operation to request a change to your order. Please have your sales order (SO) or customer number ready for better assistance. We strongly discourage sending change order requests via email because it is unlikely we will receive the message in time to make an adjustment due to the sheer volume of emails we receive each day.
You may request that an order be cancelled provided the order has not already been processed and shipped. Simply call 1-501-253-9518 during Afawso.com's hours of operation to request an order cancellation. You will receive a credit for the full amount to your credit/debit card in approximately 1-2 business days. We strongly discourage sending order cancellation requests via email because it is unlikely we will receive the message in time to void the order due to the sheer volume of emails we receive each day.
Unfortunately, we do not currently have a reseller or discount program available at this time. Afawso.com currently already negotiates the best possible price for you, and offers these great discounts to all of our customers through our Web site. Anytime we receive any specials or promotions, we will immediately post them on our Web site for you to take advantage.
Tax: All customers outside of California, New Jersey and Tennessee will not be charged any state sales tax. Therefore, there is no need to fax or set up any reseller tax exemption form.
For California, New Jersey and Tennessee Resellers: please place your first order as normal, and fax over your reseller permit and this form with your Sales Order number. We will remove all tax from your order. Click here to view and print our reseller tax exemption form.
Afawso.com does not have a reseller or discount program available at this time. We work hard to negotiate the best values on the Internet and offer these tremendous values to all of our customers via our Web site. All of our inventory shown online is live, posted in real-time and accessible 24/7/365. We also do our best to advertise any specials, promotions or rebates for our customers' benefit.
Afawso.com strives for accuracy in all item descriptions, photographs, compatibility references, detailed specifications, pricing, links and any other product-related information contained herein or referenced on our Web site. Due to human error and other determinates we cannot guarantee that all item descriptions, photographs, compatibility references, detailed specifications, pricing, links and any other product-related information listed is entirely accurate, complete or current, nor can we assume responsibility for these errors. In the event a product listed on our Web site is labeled with an incorrect price due to some typographical, informational, technical or other error, Afawso.com shall at its sole discretion have the right to refuse and/or cancel any order for said product and immediately amend, correct and/or remove the inaccurate information. Additionally, all hyperlinks to other Web sites from Afawso.com are provided as resources to customers looking for additional information and/or professional opinion. Afawso.com does not assume responsibility for the claims and/or representations made on these or any other Web sites.
Afawso.com is not responsible for changes or